With the South African Revenue Service (SARS) set to open eFiling on 7 July 2025, millions of taxpayers are preparing to submit their returns—but experts warn that fraudsters are also gearing up to exploit unsuspecting individuals.
Sophisticated Scams on the Rise
Scammers are using increasingly advanced tactics, including fake emails, SMSes, WhatsApp messages, and phone calls, to trick taxpayers into handing over money or personal information. According to Advocate Athaly Khan, Head of Fraud Risk Management at Standard Bank, criminals often impersonate SARS, claiming victims either owe money or are due a refund—then use fear and urgency to pressure them into complying.
“Fraudsters create anxiety—that’s their first move,” Khan explained. “They manipulate victims into acting against their better judgment, often leading to unauthorized payments.”
How the Scams Work
One of the most sophisticated tactics involves fake SARS emails designed to look nearly identical to official communications. While the sender addresses may appear legitimate at a glance, subtle changes redirect responses to fraudsters instead of SARS.
Khan emphasized that banks and SARS will never ask for sensitive details via email or phone, urging taxpayers to:
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Double-check email addresses against official SARS contacts.
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Avoid clicking suspicious links—verify information via the SARS website or app.
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Use Account Verification Services (AVS) when making payments to confirm recipient details.
How Banks Are Fighting Back
Standard Bank and other financial institutions have implemented advanced fraud detection systems to monitor unusual account activity. Additionally, banks run awareness campaigns on social media and other platforms to educate customers.
What to Do If You’re Targeted
If you suspect a scam:
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Do not engage—ignore calls, messages, or emails demanding immediate action.
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Report it immediately to your bank’s fraud department.
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Verify directly with SARS through official channels.
“Always take a deep breath, validate the request, and trust your gut—if something feels off, it probably is,” Khan advised.
As tax season begins, vigilance is key. SARS has encouraged taxpayers to file through secure, official platforms only and to report any suspicious activity immediately.
Stay alert, stay safe—and file wisely.